Frequently Asked Questions

What is Diabetes Smarts?
The Diabetes Smarts program is a book that I wrote that reveals the no-holds-barred truth about diabetes, and what to do about it. This includes the 7 steps to balanced blood sugar levels, the 30 day challenge, and more.

Unfortunately over half of all deaths related to blood glucose, are to people UNDER the age of 70. Last year over 1.6 million people died of Diabetes and a further 2 Million+ peole died from other diabetes-related complications.

More than ever, this is the time to take action and take your health back and fight the root cause.

Diabetes Smarts provides the tools and resources to push back against this terrible trend. It includes the ground breaking book "Diabetes Smarts", the "That Diabetes Documentary" series, recipe books, a community of like minded people, other helpful bonus videos and books are included also.

Uncover the truth and join the movement today. Live longer, and become healther and happier.
What is That Diabetes Documentary?
This eye-opening, hard-hitting documentary walks you through why we've allowed the threat of diabetes to loom over us for so long. But more than that, it also shows you how to escape this deadly trap and live a diabetes-free life.

Every half a minute, about 5 people die from diabetes-related complications. More than ever, this is the time to take action and take your health back into your hands.

That Diabetes Documentary provides you with the tools and resources to push back against this terrible trend.
How long will it take for my package to arrive?
You can immediately download the digital package upon purchase. You simply have to log in to the members download area to access the complete That Diabetes Documentary program.

The physical package takes 1 business day to be dispatched. This will be sent via USPS and it can take up to 21 days to arrive. As soon as your parcel has been dispatched, you’ll receive a shipping notification which will contain your tracking information.
How much is the shipping and handling fee?
Shipping & Handling costs are: $15 for all US orders, $25 for Canada, and $25 (minimum) for international orders.
What is your returns policy?
We accept returns of the Physical Package within 60 days of placing your order. All returns need to be sent to That Diabetes Documentary c/o Vervante Returns, 400 North Geneva Road, STE C, Lindon, UT 84042, USA.

If you have ordered the Digital Package then you are backed by our 60-day refund policy. Refund requests go via our Customer Happiness Team page.
Do you offer a money back guarantee?
Yes, That Diabetes Documentary is supported by a full 8-week money back guarantee.

If you aren’t satisfied for any reason, or it doesn’t live up to your expectations, you won’t be out one red cent. Just send us an email through our contact form and we’ll refund your payment right up to the final day of the guarantee.
What if I have extra questions?
No problem. It would be great to hear from you. We would love to help you personally if you have any extra questions. Please email us using the contact forms below. We’ll respond as quickly as possible.
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