Important Information About Shipping & Handling Times

For All Digital Purchases:
Please Note:
Please note: All digital orders will be delivered via the email address, used during the purchasing process, within one hour of your purchase.
For All Physical Orders:
Shipping Carriers
USPS Media Mail
USPS First Class Mail International
Domestic Shipping (USA Only)
Up to 2 business days for order processing
Up to 10 business days for delivery via USPS Media Mail
International Shipping
Up to 2 business days for order processing
Up to 15 business days for delivery via USPS First Class Mail International
Full refunds will be issued when an order is returned. Returns need to be sent to Diabetes Smarts c/o Vervante Returns, 400 North Geneva Road, STE C, Lindon, UT 84042. Please note that the customer will bear return shipping costs.
At Diabetes Smarts we understand that sometimes things change so we have a 24 hour ‘cooling off’ period whereby customers can cancel their orders and be refunded IMMEDIATELY. To do this you can visit:!/
Tracking My Parcel
Once your order has been processed and despatched, Vervante (our publisher and fulfilment company) will send you a tracking link for your order. This will be sent to the email you used for purchasing within 3 business days.

Please note: Sometimes this email can be filtered into the spam and junk folders of some email providers.

If you haven’t received your tracking link email and would like us to check on the status of your order we would be more than happy to help you. Please contact us at and we can do this for you.
Diabetes Smarts Hotline
4281 Express Ln, Suit L2521,
Sarasota, FL 34249.
Ph: +1941-203-3561
Online Chat:
Please Note:
All digital orders will be delivered via the email used during the purchasing process.
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